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RECEPTIONIST

This role will be responsible to guide visitors and clients and provide information or direct them to appropriate person or department.

Key Duties and Responsibilities:

• Handle incoming and outgoing calls, providing information, taking messages, and transferring calls to the appropriate individuals or departments.
• Greet and manage general inquiries from visitors, clients, or employees regarding the organization’s products, services, or policies. Provide information or direct inquiries to the appropriate person or department.
• Manage appointment calendars, scheduling meetings, and coordinating appointments for employees, clients, or visitors.
• Handle incoming and outgoing mail, packages, and deliveries. Sort and distribute mail to the relevant staffs and arrange for courier services when necessary.
• Maintain the reception area clean, tidy, and presentable.
• Provide general administrative support to the admin team including data entry, filing documents, maintaining records, and other administrative tasks when needed.
• Assist with travel arrangements including booking flights, accommodations and transportation for employees and executives.

Key Requirements:

• Minimum of 1 year experience in Administrative or Customer service in an office environment.
• Excellent communication skills, both verbal and written and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment, managing multiple tasks and priorities.
• Proficient in Microsoft Word, Excel, and PowerPoint.